If you have a general query, please refer to the content below. Our website also contains a lot of important and useful information.
Please note that if you email the admin team and the answer to your question/query can be found by checking our website, or completing the relevant survey, then the admin team WILL NOT respond to your email.
Where possible, forms are checked for submissions as below:
Support form and ePortfolio - each Monday, Tuesday and Thursday
Assessment form - every day
Email address queries - weekly
Submissions will then be triaged to an appropriate member of staff for response. Please note: that if your question/query can be answered by referring to our useful information webpage (link below), the RCGP website or the Lead Employer Trust (LET) website, then your support form submission will not be actioned
Support Form
If your queries/concerns are not covered on the website, please complete the Support form:
Link to form: Support form – Fill in form
Email Address update
Please complete the following form if you wish us to send all correspondence to a different email than the one you have currently provided. This includes practice manager changes:
Link to form: Email Address Update – Fill in form
ePortfolio (eP) queries
Please find information regarding navigating ePortfolio on our website.
FourteenFish’s support section can be found on their website.
You can log a query with FourteenFish using their online request form or via email.
Trainers must open a new review period at the same time as signing off the ESR, otherwise the resident doctor will disappear from the 14Fish dashboard. If this happens, the resident doctor or trainer must complete the ePortfolio Form
If you have a query/question regarding ePortfolio, such as a Clinical Supervisor needs amending, please complete the following form: .
Link to form: ePortfolio Form – Fill in form
We have limited access to a GP Registrars eP, and often you will need to contact FourteenFish directly: support@fourteenfish.com
Annual Review of Competence Progression (ARCP) and Workplace Based Assessments (WPBA)
Please refer to the ARCP webpage, useful documents webpage and the RCGP curriculum webpage.
If the answer to your query is not covered on the website, please complete the assessment form:
Link to form: Assessment form
Educational Supervisor Reports (ESRs)
Trainers must open a new review period at the same time as signing off the ESR, otherwise the resident doctor will disappear from the 14Fish dashboard. If this happens, the resident doctor or trainer must complete the ePortfolio Form
Information for trainers regarding how to claim for ESRs and a useful guide on writing an ESR is available here.
The Lead Employer Trust (LET) is the employer for Resident Doctors. They manage all aspects relating to employment such as sickness, leave, changes to contract and payroll etc. Please visit their website for full information or refer to the LET information webpage.
Basic Life Support (BLS)/Safeguarding
Requirements are on the RCGP website.
Bringing forward CCT
Please see the guidance on our website.
Study Leave and Expenses (including how to use ALM and Easy),
Please refer to our website. If you require any assistance in relation to study leave, please use the query form provided on the study leave webpage.
SuppoRTT
Supported return to training - please refer to the webpage.
Rotas
Full time resident doctors are contracted to work 40 hours per week.
When in GP placements 28 hours should be clinical contact and 12 hours of educational time (1 session for in-house tutorial, 1 session for self-directed study and 1 session for regional teaching). Less than full time are pro rata:
|
%
|
Total hours
|
Clinical
|
Educational
|
|
100
|
40
|
28
|
12
|
|
80
|
32
|
22.4
|
9.6
|
|
70
|
28
|
19.6
|
8.4
|
|
60
|
24
|
16.8
|
7.2
|
|
50
|
20
|
14
|
6
|
Resident doctors are entitled to a 30-minute paid break for any shift over 5 hours and a second 30-minute paid break for any shift over 9 hours.
Self-directed study is not applicable in hospital placements.
When in a trust post, resident doctors must check their rotas to see if they have been placed on call or on nights, the day before rotating to the next post. It is the resident doctor’s responsibility to speak to the rota coordinator if a swap is required.
Regional teaching
Regional teaching timetables can be found on the programme websites:
North Cumbria
Durham & Tees Valley
Northumbria
Please note that the timetables are updated occasionally therefore please refer to these on the website and do not use a downloaded copy.
When Regional Teaching is not on, the resident doctor must attend the workplace. In GP placements, this should remain an educational session doing something agreed by the trainer and resident doctor and determined by the individuals learning needs.
Less than full time resident doctors are to attend a pro-rata number of regional teaching sessions
Revalidation
Designated Body = NHSE Education North East
Responsible Officer = Dr Dawn Ashley, Postgraduate Dean
For any queries regarding revalidation, please email the revalidation team.
Insurance indemnity
Any queries should be directed to the school via email.
Resident doctors can also contact MPS, which offers free membership for GP resident doctors.
International Medical Graduates Hub
Please visit our online resource hub for relevant information required by international medical graduates coming to work in the North East and North Cumbria region.
Social Prescribing
Resident doctors can self-refer for assistance from the social prescriber via phone 0800 9177752 or via email.
Please refer to this link for information regarding social prescribing.
Inter Deanery Transfer and Intra Deanery Transfer
For information, please visit our website.
Visa questions/queries
Please contact the regional sponsorship team.
Home visits
Resident doctors can claim reimbursement from the LET for home visits 3 days per week. If practices require resident doctors to visit on more than 3 days, they are required to reimburse the transport costs. Home visit time should be accounted for in the job plan, as part of clinical contact.
Educators
For more information relating to educators, please see the trainer webpages.
Programme specific information
North Cumbria GP Training Programme information
Durham & Tees Valley GP Training Programme information
Northumbria GP Training Programme information