The NHS People Plan 2020-21 sets out an ambition: 

“From September 2020, every member of the NHS should have a health and wellbeing conversation and develop a personalised plan. These conversations may fit within an appraisal, job plan or one-to-one line management discussion, and should be reviewed at least annually. As part of this conversation, line managers will be expected to discuss the individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.” 


The PCTH have collated a number of resources to support you with various elements of your wellbeing.

The below resources are free for NHS staff (unless stated otherwise). 



North East North Cumbria ICS Staff Wellbeing Hub:

Our Integrated Care System now provide a range of services to support whether you're sad, anxious or overwhelmed. 

The hub includes a support helpline, wellbeing diary, wellbeing toolkit, wellbeing offers and useful resources.




Psychological and Emotional Support

Looking After You Too: NHS England have teamed up with coaches to provide confidential coaching and support for the Primary Care workforce. 

Practitioner Health: provide a free confidential mental health service for NHS staff; access here if you’re a doctor or dentist, and here if you’re any other NHS employee. PH also provide a 24/7 crisis text service, you can access this by texting “NHSPH” to 85258. 

Shout: Shout is a free, confidential, 24/7 text messaging service for anyone who is struggling to cope. Text ‘SHOUT’ to 85258 to get support for any issues including depression, anxiety, self harm, relationship problems, bullying and abuse. 


Practical Health and Wellbeing 

NHS England Resources: NHS England have compiled a range of resources to support NHS staff that can be found by clicking on the above link. Useful links include Wellbeing Apps and Financial Wellbeing. 

Money Advice Service: NHS England have been working with the Money Advice Service to improve financial wellbeing of its users, and so have compiled tools that provide financial support. Alternatively, you can call the Money Advice Service on 0800 448 0826 for free between 8:00AM and 6:00PM, Monday to Friday. 

Live Well: Advice, tips and tools to help you make the best choices about your health and wellbeing. 

Mind: Mind have provided small, simple steps that you can take to look after yourself and make your workplace mentally healthier. 

Guide to Living with Worry: Psychological Tools have provided this resource to help users in rationalising their concerns in times of worry.  

We Are Beyond: As well as a free downloadable resilience toolkit for NHS staff, We are beyond provide online resources such as TED talks and blogs to support with stress, mindfulness and other wellbeing topics. 

Head Space: Head Space provide every day mindfulness support. Visit Headspace’s website to get your free Headspace Plus subscription now, just for the NHS. 


Physical Health 

NHS England Resources: NHS England have compiled a range of resources to support NHS staff that can be found by clicking on the above link. Useful links include Physical Health and Wellbeing and Weight Management Programme. 

Couch to 5k- This free Public Health England app gives the user step-by-step instructions and coaching to get them walking and running a 5K in just nine weeks. This can be accessed via the App Store or via Google Play. 


Professional Support 

Wellbeing Conversations: Here you are able to book onto the national training programme from NHS England and NHS Improvement that has beenOffline  designed to support NHS colleagues in having safe and effective wellbeing conversations.   

How-to Guides: NHS England have provided a range of short how-to guides to help with daily issues and looking after your own as well as others wellbeings. 

Looking After You(r) Too/ Team/ Career: NHS England have teamed up with coaches to provide confidential coaching and support for the Primary Care workforce. Coaches provide sessions for you and your wellbeing, your team and your career.  The sessions are delivered virtually, preferably via a video platform, but telephone appointments are also available. Thousands of people have booked sessions and given positive feedback on their experience.