It's Okay to Ask for Help...

The Primary Care Training Hub have collated the below resources to support The Primary Care Workforce and beyond with various elements of health and wellbeing. The below resources are free to the public or free to NHS staff, and offers a wide range of guidance and support.

NHS England and Improvement have commissioned the Institute of Employment Studies to complete a survey of the wellbeing and resilience levels of staff in primary care. The findings provide valuable insight into the wellbeing of primary care staff and help national and regional teams to respond to the needs of the workforce. The Tell us how you are – primary care wellbeing survey takes 10 minutes to complete - please let us know how you are and how we can further support you and your teams.

The health and wellbeing support is available on the NHSEI FutureNHS Space. This includes the award-winning coaching programme, support for managing patients and promotional resources to share with teams.  


 North East North Cumbria ICS Staff Wellbeing Hub

Our Integrated Care System now provides a range of services to support how you're feeling, whether you're sad, anxious or overwhelmed. 

The Hub includes a support helpline, wellbeing diary, wellbeing toolkit, wellbeing offers and useful resources.

Keep Me Informed: to keep upated with local health and social care engagement activities undertaken by NHS colleagues and their organisational partners, please provide your contact details here

Call the confidential helpline: 0191 223 2030


Complete the online from here for support.

Click here to access The Hub.




Psychological and Emotional Support

 Whether searching for published knowledge and evidence for patient care, management decision-making, education, research, or just professional curiosity, the NHS Knowledge and Library Hub is set to become the starting point for every search.

 Looking After You Too: NHS England have teamed up with coaches to provide confidential coaching and support for the Primary Care workforce. 

  Practitioner Health: provide a free confidential mental health service for NHS staff; access here if you’re a doctor or dentist, and here if you’re any other NHS employee. PH also provide a 24/7 crisis text service, you can access this by texting “NHSPH” to 85258. 

 Shout: Shout is a free, confidential, 24/7 text messaging service for anyone who is struggling to cope. Text ‘SHOUT’ to 85258 to get support for any issues including depression, anxiety, self harm, relationship problems, bullying and abuse. 

 Psychological Safety: Workplace psychological harm carries a high risk to individuals, for example depression, anxiety, irritability, poor cardiovascular and gastric health, and traumatic stress.  Left unchecked such behaviours can effectively become a culture that is harmful, unequal, and toxic. The Staff Wellbeing Hub are holding multiple Masterclasses in Psychological Safety from July - November 2022. Please click here to book a place. 

Practical Health and Wellbeing

 NHS England Resources: NHS England have compiled a range of resources to support NHS staff that can be found by clicking on the above link. Useful links include Wellbeing Apps and Financial Wellbeing. 

 Money Advice Service: NHS England have been working with the Money Advice Service to improve financial wellbeing of its users, and so have compiled tools that provide financial support. Alternatively, you can call the Money Advice Service on 0800 448 0826 for free between 8:00AM and 6:00PM, Monday to Friday. 

 Live Well: Advice, tips and tools to help you make the best choices about your health and wellbeing. 

 Mind: Mind have provided small, simple steps that you can take to look after yourself and make your workplace mentally healthier. 

 Guide to Living with Worry: Psychological Tools have provided this resource to help users in rationalising their concerns in times of worry.  

 We Are Beyond: As well as a free downloadable resilience toolkit for NHS staff, We are beyond provide online resources such as TED talks and blogs to support with stress, mindfulness and other wellbeing topics. 

 Head Space: Head Space provide every day mindfulness support. Visit Headspace’s website to get your free Headspace Plus subscription now, just for the NHS. 

Physical Health

 NHS England Resources: NHS England have compiled a range of resources to support NHS staff that can be found by clicking on the above link. Useful links include Physical Health and Wellbeing and Weight Management Programme. 

 Couch to 5k- This free Public Health England app gives the user step-by-step instructions and coaching to get them walking and running a 5K in just nine weeks. This can be accessed via the App Store or via Google Play. 

 Struggling to Sleep? The Staff Wellbeing Hub psychological therapists are running a further Cognitive-Behavioural Therapy for Insomnia group interventions (CBT-i) on 5th, 12th and 19th July 2022 from 10am - 11:30am. This is a 4 week course, 1.5 hours per session, delivered via MS Teams which is available through either self-referral or referral by a Hub clinician. If you self-refer then you will be offered a screening assessment to ensure this intervention is suitable for your sleep problems. This intervention supports the changing of behaviours and habits, and routines, based upon the science of sleep, that can help improve sleep. If you are interested, please email

 Rise Wellbeing Hub Course and Events: Rise Wellbeing Hub are offering facilitated walks with guided Professional Trainers and Outdoor Leaders who will integrate best practice training on managing and working from home and adjusting to new working practices, as well as offering general training and guidance on a range of associated topics that staff can tap into during the day. The walks offer staff an opportunity to enhance wellbeing during an invigorating and interesting days’ walk in the countryside, connecting and re-connecting with the environment and their colleagues. Please click here to book.

Professional Support

 Wellbeing Conversations: Here you are able to book onto the national training programme from NHS England and NHS Improvement that has beenOffline  designed to support NHS colleagues in having safe and effective wellbeing conversations.   

 How-to Guides: NHS England have provided a range of short how-to guides to help with daily issues and looking after your own as well as others wellbeings. 

 Looking After Your Team/ Career: NHS England have teamed up with coaches to provide confidential coaching and support for the Primary Care workforce. Coaches provide sessions for you and your wellbeing, your team and your career.  The sessions are delivered virtually, preferably via a video platform, but telephone appointments are also available. Thousands of people have booked sessions and given positive feedback on their experience. Areas you may wish to discuss could be career planning, dealing with appraisals, role transitioning, stress and anxiety, career decisions or much more.

 Recovery College Online: Providing a range of online educational courses and resources to people who might be struggling with mental health issues, families, friends, mental health workers and anyone else who might be interested. This includes over 40 free e-learning courses and Moral injury and Staff Wellbeing information. Please click here for more information. 

 Supporting NHS colleagues to handle difficult situations with compassion:
NHS England and NHS Improvement are continuing to invest substantial funding into supporting the wellbeing of our NHS people, and as such have procured a new training programme that is due to go live in January 2022.

“Supporting NHS colleagues to handle difficult situations with compassion” is a newly-developed training course that has been commissioned in response to a high number of requests from our NHS people who have shared that they are seeking support in how to handle difficult situations, particularly when patients present in a challenging or distressed manner.

The training is designed to upskill colleagues with appropriate techniques and skills that will support them in handling difficult situations with compassion, whilst highlighting the importance of looking after your own health and wellbeing at this critical time.

This training is targeting patient facing, front line roles, particularly non-clinical roles.

View flyer here or click here to book your session.



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